Pros and Cons of Social Media Marketing

Businesses are quite hard to handle in general, and frustration continues to build when the money you spend in marketing and sales doesn’t return the expected outcome. But, things do get brighter for the present generation of entrepreneurs. Yes, we have social media to depend on. There are several plus sides to using this marketing tool, however, we like to focus on the cons as well while suggesting marketing tools to our readers. To help give you a better understanding we have put together a list of pros and cons.

 Now, let’s get started!

    Pros of Social Media Marketing

  1. Increases Brand Loyalty: Social media marketing when used effectively provides a basis for your brand to occupy a strong position in the market. Thus, allowing you to increase brand loyalty. Which in turn influences the buying decision of your audience.
  2. Cost Efficient: By using social media marketing, you can utilize your budget effectively to achieve your marketing goals without exceeding the budget you have. As the social platforms are free, you can open an account and maintain the same by posting images and content to market your brand.
  3. Increase in ROI: One of the beauties of using social media channels is that it boosts the rate of conversion, therefore, allowing you to increase your ROI in abundance.
  4. Go Global: Social media is a platform where everyone spends quality time searching for one thing to another. However, when you manage the social media channels effectively, you will stand a better chance of generating loads of traffic, and even converting them into sales on a larger scale.

    Cons of Social Media Marketing

  1. Consumes Time: The task of gathering your target audience and keeping them engaged to stay loyal to you for years is not as easy, or as quick as you think. To succeed at such, you need to attain strong strategies and enough time to convert them. In addition, there’s the requirement of spending immense amount of time to interact with them, respond to their feedback, write and post blogs, images, and videos and many more to keep them glued to your page.
  2. Delay in ROI: When businesses start generating traffic, it is expected to be turned into sales by many business owners of today. And, it’s only when there are sales that there can be a ROI. This depends on how effective your marketing strategies are. It could take months or years to generate sales from Social Media. But off course, with the right team and the right strategy, years can be turned into a matter of months.
  3. It Involves Money: Social media platforms are free, but there are concealed costs involved when you want to generate quick sales conversions. For example, if you are looking to create a vigorous campaign, you might need to invest in a team of digital marketing experts, and further, to boost your campaign small compensations are expected to be paid. Investing in an expert will help you make your brand go global even more quickly than expected.

4.    Negative Feedback: Negative comments and feedback most especially when it is posted on social media by the audience can be detrimental to the company’s image. But, with good management from an expert, you can overcome or prevent that from happening. Seek Urbansoft for any assistance related to our services and products.

6 Marketing Skills Every Online Marketer Should Possess

The primary target of every marketing campaign is to entice customers and convert them; without convincing marketing skills, it makes it impossible to engage your target audience. Mastering the best marketing strategies and skills will safeguard you from facing a negative campaign. However, if you are deciding to hire marketers, ensure that they have all the marketing personas not only to generate traffic, but to convert the same into sales. Lets’ consider a few of these marketing skills.

  1. Time Management: To run every successful business one has to follow a simple plan or schedule that allows you to attain fulfilment of goals. This even includes running after customers that aren’t very prospective. Careful management of time through proper scheduling of events leading to the goal will provide fruitful results.
  2. Content Delivery Skills: You may have winning content for your product or services, but may not have the strong skills to deliver them the way it can catch your audience’s attention. To deliver your marketing content effectively, ensure that your marketing team works with a winning attitude to help deliver your stories in the most attractive way. Besides delivery skills, the platform which you choose to deliver on also plays an important role as well. Choosing the right content to be portrayed on the right kind of platform plays an enormous role in content delivery.
  3. Understanding your Customers: Understanding your customers with a complete realization of what they need and are on the lookout for will help keep them engaged to your platform and website. As this is a varied type of marketing in which you don’t see the customer face-to-face, it can be difficult to judge the persona of your customer. However, in course of time and with careful monitoring of your page visitors actions you’ll be able to alter your marketing skills accordingly. Mastering the ability to understand your audience accurately, leads to creating a good and positive experience.
  4. Exercising Patience: At times a lack of response from customers can result in frustration. There’s no need to panic here. Not all customers take to advertising right away. With prolonged exposure at equal intervals the response of customers change with time. Instead of getting upset, you might want to change deals or timings and alter you content to suit seasons or occasions. This can help your customers turn around and make an appropriate decision. By perusing patience and looking for appropriate alternatives
  5. Understanding your Brand: Only if your marketer understands your brand well they can deliver the same successfully. Ensure that the marketing team associated possess quick understanding skills, enabling them to carry the brand name successfully, even in the midst of changes in products or service strategies.

Urbansoft’s Social Media Marketing service uses strategies that are designed to help clients keep they customers engaged across various platforms. Contact us today!

How to Improve Your Customer Service Skills?

After developing your brand, helping your brand conquer a distinct place in the market is definitely the next move.  The best way to deliver your brand is by offering the best quality services beyond your competitors.  When your audience identifies an exclusive difference in the quality of service you provide, it creates a strong feeling of trust in you when in comparison with that of your competitors. Here are some facts to help your team deliver better customer service experience that helps build a strong brand image.

  1. Improve your Customer Service Skills: Having a supportive customer analogy software isn’t enough. Providing fitting skills to help them utilize the software is worthwhile. You need to examine the skills your team already has. During your evaluation, identify the skills they lack as a team, which is necessary to complete your project successfully. This should be followed by proper training to fill in the gaps.
  2. Convert your Negative Feedback: As we are dependent on our clients, we do what is best to keep them satisfied. Without customer engagement, there can’t be sales. Customers are the kings of all businesses, thus they find the need to be treated like one. When customers are not happy with a particular service you offer, they find the urge to voice it out. No matter how rawly expressed, you must find the strength to accept the same. Make necessary adjustment tactfully with your sales and marketing team as promptly as possible.
  3. Never Ignore Social Media: The best customer experience comes from effective engagement on social networks. Nowadays, social media is a place where your audience looks forward to better engaging service since it is where they spend most of their waking hours. If you offer a strong and converting customer experience on social media, you stand the chances of generating tons of traffic and even converting them into sales. Therefore, post expressive, unique, and fresh content with images regularly to help put the cat in the bag. 😉
  4. Extend your Customer Connections: Serving your customer better in a particular aspect of your service isn’t enough. Improve your communication with them in varied areas whenever necessary. This includes having an engaging, user-friendly website. Design your site in the way you want your audience to view it. Positive looking sites which are easy to manoeuvre are spontaneously engaging, helping you keep visitors addicted to browsing. This helps create additional space for them to connect even more with your brand.
  5. Change your Service Strategy: Repeating the same strategy all the time isn’t a positive approach, and it doesn’t deliver a perpetual amiable service. You must adopt changes from time to time. Customers are unconditionally drawn to you when you reach them in a unique way. What can help!? Use automated email responses, coupled with fresh content. In fact, being alert to market changes helps you deliver better service.

At Urbansoft, we provide 24/7 support. We work through conversing, connecting, collaborating and creating. We create holistic strategies that are catered to suit each platform. Using Social+ technology we identify new audiences and opportunities, through which we increase engagement opportunities between your business and your audience. Contact us today!

Why Give Importance to Online Marketing?

Online marketing includes SEO, SEM, Email Marketing, Content Marketing and Social Media Marketing. The lives of many brands has changed for the better as a result of digital marketing. This is as it happens to be the fastest way to get a hold of a desired customer. Below are some reasons why you shouldn’t take your eye off digital marketing.

  • Online Marketing is Inexpensive: Online marketing helps you breathe life into your pockets. If you have tried marketing a product through a retail outlet and then probably online, you’d see the difference in the money spent. While hitting the market at a physical retail outlet the costs implied for that of property maintenance and rental is by no way low-priced in comparison with online marketing. Besides this, there’s the pressing situation in which you have to stock up the shelves and windows of the store with the product to meet a positive shopping experience for your customer. Using online marketing you can lower your inventory costs, and allows you to order stock in line with demand, instead of ordering it in anticipation of demand.
  • Online Marketing Offers a Customized Advertising Approach: Online marketing helps you personalize offers based on customer requirement gathered through their online shopping history. This results in better conversion ratios as they are targeted offers placed on customer interests. This information can be gathered by careful study of the webpages visited and product information collected by potential customers. Besides this, there’s another trick up your sleeve that you can put to use, i.e, cross-selling campaigns. Using cross-selling campaigns planned based on information collected from tracking webpage visits, you hit the nail on the head where customer engagement is concerned. This results in a BINGO! as your customer is cornered into buying the item on sale. Why struggle to make a sale, while you can lure customers and influence them to buy from you. (I wish I had an ‘EVIL SMILEY’ to put here ;))
  • Helps Reach More People: With the invent of the Internet and other technological gizmos, the aspect of time and location has definitely diminished. With online marketing, there are no barriers in relation to distance and time. Who needs to go local when you can go global? Now sell products and services in local areas and beyond through Online Marketing. With this widespread reach, you get to market to a wider audience within the country and abroad.

If you are looking for experts who can make the above happen, Urbansoft works with a team of Digital Marketers who specialize in SEO Services, Email Marketing, Content Marketing, and Social Media Marketing. Contact us today!

5 Reasons you Need Blog Marketing

Blog or content marketing is one important factor no one can avoid if you are talking about digital marketing. Writing and updating blogs constantly keep your audience informed, helps attract new customers, and retain them as well. The more effective and exceptional your blogs are, the more success you achieve in terms of gathering customers. If you haven’t employed a blog marketing expert yet, here are 6 reasons for you to get started!

  1. Blogs Marketing is Cost-Effective: Social media platforms are free to be used by everyone. If you’re an expert in writing blogs, you are good to go. Your ability to strategize blogs to achieve recognition by your target audience is equally significant. All these activities are economical and easy to run if you have the right helping hand. It’s like having an expert to manage and maintain your online activities.
  2. Opportunity to prove your Expertise: Every potential client likes to see proof of expertise or required skill before entrusting their project to any company. A blog is the best way to express and showcase what you got. You can’t be hiding your skills, brand, values and expect your audience to run after you. That doesn’t happen anymore, only if you are the only one in the market. Therefore, tell the world what you do in order to keep them engaged in your service at all times.
  3. Create Trust & Credibility: It’s only when your clients have trust in the product or services you provide that your business can progress. Creating trust is one step you should never undermine if you want your clients to build trust in your brand. Content marketing is the best ways to create trust in your clients ASAP. When your content meets the demands of your customers, they are automatically triggered to act in favour of your business.
  4. Acts as a Backbone to SEO: If you have a website or web page you want searchers to locate, blogs will help you. It’s the main reason why Google considers business and make them easily visible to its users. If your website or business is not on the first page of Google, you are missing out. You must take the effort to write fresh blogs regularly, strategies them, and optimize the same with the most searchable keywords for search engines.
  5. Increases Conversion Rate: When you maintain digital activities without let up, you stand the chance of generating loads of traffic and converting them to sales. When people read your post, they collect information to serve their purpose while you use the opportunity to expose your professional skill at the very same time. This in turn boosts your brand image.

At Urbansoft, our Digital Marketing Services include SEO services, SEM services, Social Media Management, Email Marketing & Content Marketing, and Social Media Marketing. Contact us now!

5 Roles in Content Development

In the world of content marketing, there are several roles to bear in mind to create perfect content.  A business that doesn’t have a proper content development structure may result in a weak content production, in turn affecting business outputs. On the other hand, by knowing who is liable for each task during the process of development, happens to be the mainstay for creating strong and resourceful content. Whether you are looking to share your content development responsibilities or not; understanding each role will give you an idea of the standardized process included while constructing engaging content. Let’s consider them in order.

  1. Idea Contribution: An idea makes way to a beginning. A strong idea will keep your mind flowing on the path to content success. But without a good idea relating to the topic you want to create, thoughts can wander and keep you pondering. Idea contributors usually never run out of content concepts, since they have clear and logical knowledge on the same. They possess skills and strategies that could provide you with tips to carry on.

Tips to generate good content ideas:

  • Decide on the topic.
  • Read other related articles.
  • Understand your readers.
  • Don’t capitalize on keywords.
  • Understand your product or service.
  • Revise your ideas, and make the needed adjustments.
  1. Content Creation: After gathering the ideal idea, it’s followed by writing. For your write-up to be read and for it to create an engagement with your customers, keep them in your mind while you write. Adopt different content tactics and ensure you know how to integrate each strategy into your piece as you play along with your writing skills. Don’t edit while writing, to avoid losing track of the idea at hand.
  2. Content Editing: The next step is removing the unwanted data and keeping the required. Take caution to avoid removing relevant information. A content editor demands the responsibility of correcting the story created by the content writer before it is published for readers view.
  3. Audience Management: This role’s focus is on monitoring the journey of your target audience. It also involves identifying the platform to reach the target customer and making the choice of time to feed the audience with that information. In some firms, these roles are usually carried out by a professional ‘call director’ of the audience. He /she ensures that the content is created in a way that the audience would recognize it to be appealing. In addition to this, if there are any changes in the market demand, content is altered to meet the requests of the industry.
  4. SEO Strategy: For where there are SEO strategists, content must be found. They are responsible for providing the exact keywords to apprize your content. Furthermore, they ensure that the content is optimized for search engines to enable it to achieve proper ranking.

Urbansoft’s team, works through conversing, connecting, collaborating and creating. We create holistic strategies that are catered to suit each platform. Using Social+ technology we identify new audiences and opportunities. We increase engagement opportunities between your business and your audience. We track emotional sentiments and develop foundational insights to increase social media engagement efforts. We are here to help you! Contact us now.

4 Simple ways to Use Affiliate Marketing to Make Money Online

While looking for better ways to make money, affiliation marketing turns out to be a good option. By using affiliation marketing, you have various opportunities of promoting many businesses beyond your reach. For better understanding, let us take a closer look at what affiliate marketing is all about.

Affiliate marketing is a type of marketing through which you are paid a commission for helping firms to generate traffic for their business. Through this method of marketing, you don’t need to sell any product or services. All you need to do is link a product or service to your site or third-party sites, to help redirect visitors to their products and services. Each lead you acquired by a link from your website, you earn money. Here are 4 easy ways to get started!

  1. Build your Website: The first step you need to take is to create a website. With a website, you have opportunities to link to the products or services you intend to promote. For a start, you can start with a simple attractive affordable site, which can be improved in time.
  2. Choose a Brand to Promote: While choosing the product or service to link to, ensure to select thoughtfully. Picking numerous brands may put you in the state of confusion, which may end in an awkward promotion along the way. Avoid being Jack of all trades and master of none. Select a few brands that can win you the market. Conduct a thorough research on these products to check the level of their demands. Then select wisely.
  3. Use Different Sources: To generate tons of traffic to your advertiser site, don’t rely only on your site. Post your ad link on different traffic sites to enable you to promote products all at the same time. The more traffic you generate, the more the ranking quotient is added to you.
  4. Use Relevant Content: The best way to promote these products or services is by posting valuable content for your visitors to read. The content should be constructed based on the likeness of the audience you’re targeting. Include the story of the brand you are promoting. Encourage them to click on the link to see more on the website. A fresh blog must be posted frequently to give your customers a fresh picture of your products or services.
  5. Optimize your Blog: With the aid of search engines, you need to optimize your blog so that it can be easily found by visitors. Seek the backing of Urbansoft’s expert team to take your business to number one in the ranking of Google’s search results.

At Urbansoft, we create search engine friendly designs that do not drown you in a sea of your competitors. Using unique SEO skills, we make sure your site(s) rank high and reach the top of search engines. Being custom designed that are also responsive, we additionally incorporate sophisticated designing proficiency on discussion with our team of SEO experts.

How to Create and Launch a Digital Marketing Campaign

In order to reach out to your target audience in mass, you must utilize digital marketing wisely. If you’re not doing that yet, now is the time to step into the digital world and rock the market.  At Urbansoft, we create wonderful experiences to suit our diverse clients businesses using the same to benefit them irrespective of their budget. In today’s article, we will consider how you can develop and launch a digital marketing campaign successfully to reach your goals.

  1. Identify your Marketing Goals: As far as successive marketing is concerned, fishing out your marketing goals is a fundamental to initiating a productive digital marketing plan. Set your objectives considering the present, and the future market conditions of your products or services. Identify the most selling digital platforms your brand will sell. Based on these factors, set your goals in a flexible fashion in order to adapt to future changes.
  2. Create your Campaign Budget: If you are looking to launch your campaign in an enormous way, the budget is expected to be a lot more when compared to a smaller campaign. Based on the type you have decided to fund, set aside more than enough resources so that you will not run out of cash. You could approach a digital marketing expert such as Urbansoft to give you instructions on the same since they have a better understanding of the same.
  3. Determine your Audience’s Personas: Your marketing will be fruitless if you fail to identify your existing, and prospective customer’s needs and wants. Here are questions to bear in mind on your journey to find out your audience’s personas; this includes, where do they buy? What are their choices? What is their financial statuses? Etc.
  4. Map-Out your Schedule: Knowing when to start, suspend, and end your promotion is an important part to succeed your goals. Set a schedule for every stage of your marketing plan, having the end in mind. Communicate the timings clearly to your team. This will make everyone accountable, making them to work with seriousness.
  5. Launch your Campaign: This is the time when you score based on your planned goals. When you have put everything in the right place, start the real thing.  In order to ensure that the launching will go as planned, double check all the functions of your online assets to ensure they are functioning well.
  6. Track your Campaign Progress: When you see traffic generating to your website, and when your audience starts sending questions for answers; these signs show that your promotion is in effect. The best way to measure up your progress accurately is by setting Google analytics to track and follow up your traffic. This will help you move further in your progress.

For nearly a decade at Urbansoft, we have been supporting our clients with a brand experience that has made them go global. Contact us now for a better experience!

6 Selling Emails to Engage Your Clients

Many customers on receiving an email delete them instantly. That is what happens when customers classify your emails as extraneous and non-interesting.  However, sending an email catering to the interest of your audience is the key to retaining them. Urbansoft shares 6 ways to reach the hearts of your clients using emails.  Keep reading! J

  1. Birthday Emails: Keep on surprising your customers, because that is what makes them happy and make them feel that you have their best interests at heart. Birthday emails are a good option. Never assume that it’s only when you display a physical gesture that it matters to them. Keep details of your client’s special celebration dates, and send them heart touching messages. This will not only help retain your customers but add a good name to your firm.
  2. Appealing Emails: When you send emails to obtain information from your customer, this is referred to as solicitation or appealing emails. The purpose of collecting surveys from customers is to acquire their opinion about the services you provide for them. It’s a way of keeping in touch with them and reminding them about your brand. You may attach a few content, images, etc, and request their views on the same.
  3. Welcoming Emails: Some customers may quit patronizing from you for a long time. After series of promotions, they may be encouraged to come back. At this point, send a welcoming email to make them feel that you still value their association, never forget them and miss them while they fall away from you. Most clients appreciate the message and even reply to them. At the same time, they will be reminded with regards to your brand message.
  4. Confirmation Emails: Confirmation emails should not only be sent to customers when they purchase goods or services. It could also be sent to customers in order to remind them of an engagement they have with your company. Some customer may make an appointment for orders, complaints or feedback. Whatever it may be, ensure to send emails confirming the time and date.
  5. Psychological Emails: Understand the attitude of your customers, and use that to deliver your brand stories. Based on the mindset of your customers, create emails notifying them about your social media platforms, present, and future events or promotions, deadlines for offers etc. The reasons for these practices is to spread your news and generate sales.
  6. Products & Service Emails: From time to time, you must send thought-provoking emails highlighting the aspects of your brand that your customers are interested in. Include additional benefits you offer for free, no matter how little it’s. For example discounts, guarantees, after-sales services, and more, to continually keep them from drifting away from your products and services.

There is no doubt that email marketing is still alive and kicking. But, what brings the best results is the approach you present to your customers. We at Urbansoft work with marketing specialists who design content to suit your benefit. We’re experts in engaging different customers with quality, eye-catching emails. Contact us now for any assistance!

5 Ways Digital Marketing Can Change your Brand Image

Did you know that digital marketing is the unsurpassed market to explore your stories and transform your business? Are you thinking of transforming your business using digital marketing? Now is the time to stop thinking, and take action. In today’s article, we have developed some tips to help you transform your business to bear more good fruits.

  1. Know Your Clients: Before creating your marketing program, know your customers. Knowing them involves grasping in details of their personas, and their market demand. You could conduct a market research to identify those buying their related brand, to identify their market journey. For example, where they buy, what they buy, how much they, etc. These will help you to strategize market tactics that reach their heart.
  2. Deliver Expected Experience: What a bad experience when your customers get opposite of what they are expecting. The experience can cause credible brand damage (This could be as good as BRAIN DAMAGE.. Because, you are never getting out of that… ;)). Deliver exactly what your audience is looking for, and satisfy their needs in terms of quality, communication, maintenance and management post-service requirements, etc.
  3. Get Feedback: It’s wise to hear from the horses’ mouth. Hearing directly from the customers will give you the exact answer to your question….WHAT DO MY CUSTOMERS NEED? Finding the answer is like finding the secret in the stars. You can interview them or conduct a survey on what they expect from your service.  Also, encourage customers to provide suggestions on how you can serve them better. Do a strict follow up on all they demands and make sure it gets carried out.
  4. Use Appropriate Selling Techniques: A good customer experience depends on the type of marketing techniques you integrate to deliver your brand. To make this point clear to understand, you must select suitable updated methods. You could use practices that can easily represent your business while influencing your customers. For example, use: quality content, SEO, analytics, Google Ad words, and take assistance from an expert marketing team that could help transform the life of your brand.
  5. Measure your Effort: Marketing consistently without knowing the level of your success can be compared to working with your eyes closed. Nonetheless, measuring your marketing efforts will enable you to identify your sales conversion level, areas to improve on, to help streamline your digital marketing campaign, and to help increase your methodological experience.

When you have website traffic and it isn’t converting to sales, there is need to analyse your overall business activities. Urbansoft works to benefit as many business owners in SEO as effectively as possible. We have grown step-by-step into an established SEO provider by helping small and big business owners achieve their goals. Don’t shilly-shally to seek our expert advice. Contact us now!

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