It’s hard to keep track of all the business touch points and interactions mainly for an organization dealing with a large volume of clients. One way to keep customers involved in your products and services is by understanding your interactions with them, where they took place and improving the same. To cater to all customers, why not utilize all the tools and information at your disposal? That’s when ZOHO CRM comes into play. This had served many businesses in closing more deals in a smarter way.
ZOHO CRM – What does it Do?
ZOHO CRM is a unique and powerful suite of software that helps run your entire business, brought to you by ZOHO in partnership with Urbansoft. Its features are smart in the sense that it lets you and your team manage multiple business touch points such as reaching out to prospects at the right time, engaging them across all channels, increasing sales, and minimizing time.
Why chose ZOHO CRM?
- Customer Emails in CRM:
With ZOHO CRM, managing multiple customers’ emails can be brought under your control. It enables you to know when prospects responded to your emails, allows instant replies, get immediate message alerts for deals, display multiple contacts important to you, projects on-demand deliveries, adds follow-ups, and keeps needed records.
- No Hidden Cost:
No hidden costs are connected with ZOHO CRM. Note that what you pay for is what you get, which includes complete features of the software. All prices are flexible and you have the options to pay either monthly or annually. Its cost is affordable as you can just get what you need now, and add more features when your business expands.
- ZOHO Mobile CRM:
Whether you are on a trip or in a remote area, your clients and business aren’t left behind. ZOHO’s Mobile CRM is designed to allow you to access customers’ data and attend to them efficiently from your smart mobile device even when offline.
- Decide your Needs:
ZOHO CRM is made flexible to suit all types of businesses. As a result, no matter how eccentric your company is ZOHO CRM works in line with you. The most interesting part is that the software can be customized to suit even the most difficult needs between clients and your business. You can also keep what is needed and remove what is not. It’s your choice!
- Everything Is Automated:
Switching from several screens just to make one decision makes projects knotty and hinders progress. ZOHO CRM links everything onto a single place to keep businesses organized and easy to operate on. For instance, both external and internal business activities are integrated into your CRM for easy access such as marketing, selling, analyzing sales performance, and staying in touch with customers.
uCRM is one of the best tools provided by Urbansoft. The main concept of uCRM is managing and maintaining an excellent relationship with customers. uCRM enables users to obtain a 360 degree over their customers and various functions such as managing contacts, tasks, organizations, pipelines, reports, and various other customer related functions depending upon customer requirements.
Find out more about uCRM by visiting urbansoft.co